srisol-quality-policy

Quality Policy

Commitment to excellence
Continuous improvement  

Customer Focus

Quality Policy At Srisol

Safety Health and Environmental Excellence is fundamental to Demonstrating the values and Goals of World Class Company
Quality Performance is a commitment to excellence by each SRISOL employee. It is achieved by teamwork and a process of continuous improvement.
We are dedicated to being the in providing quality products and services which meet or exceed the expectations of our customers




SRISOL Quality Management System

Purpose

Assuring quality is a multi-functional effort covering many aspects of operations. It is a continuous process involving:

• The identification and documentation of customer needs
• The development, manufacture and delivery of products and services to meet those  needs consistently
• Feedback from the customer to assess the company's product performance
• Action on the Customer's feedback to improve the group's performance

Srisol Quality Management System ensures that customers receive quality, reliability and integrity in the products and services Srisol provides them. Team Srisol strives to ensure that customers' needs and requirements are met. The system calls for strict adherence to specifications, as well as regulatory and quality requirements.
Product quality is maintained through systems of standardization and process control. Service quality covers all aspects of customer transactions and is ensured by the function that is providing the service. Both product and service quality characteristics are agreed upon by Srisol and the customer.
The Quality management system is not a stand alone system. It is integrated with the groups policies, requirements, work practices and the high standards of Environment, Health & Safety, manufacturing, human resources and quality.
Quality Performance is a commitment to excellence by each member of Team Srisol. It is achieved by teamwork and a process of continuous improvement. We are dedicated to being the in providing quality products and services which meet or exceed the expectations of our customers.
Srisol has established quality measurement systems to measure its progress in continuous quality improvement. We monitor progress in each business segment thru external and internal customer surveys, auditing and organizational self-assessments, customer complaint and resolution systems, and statistical tools.

• Actively solicit ideas on problems and solutions from all people in the work group.
• Remove barriers as identified by employees.
• Empower people to make decisions and implement solutions
• Push decision making down to the lowest possible level.
• Collaborate with the entire work group to develop a mission.